We dispatch your order the following working day of receiveing cleared payment. Please note that your order will be dispatched as soon as we receive cleared payment.
It usually takes parcel 2-6 working days to reach you.
If you have not received your order within 10 days, please email us -- email@example.com
If dispatch of your order is delayed for any reason we will contact you with an estimated delivery date. If you do not want to wait, we will refund you instead.
If you've any questions, please don't hesitate to contact us on +420728487717 or at firstname.lastname@example.org
Delivery within Europe
Terms and Conditions
Free Delivery option only available within the Czech Republic
Orders are dispatched Monday to Friday, excluding public holidays
We offer a 14 day return policy. You can return your purchase to us within 14 days of receipt of your order. You must let us know within these 14 days in writing via email that you're not happy with your purchase, and that you intend to return it to us.
Goods must be returned complete, unused and undamaged with all accessories and instructions in original packaging and be suitable for resale. The original packing must be returned in its original condition. Goods will be returned at your cost. Upon our receipt of the Goods, you will receive a full refund of the purchase price. You must obtain proof of postage.
Please note that Goods that are not held in stock by us and are manufactured specifically for you cannot be cancelled or returned once the order has been accepted by us.
If a product you purchase from us is faulty or damaged, it can of course be returned to us.
In respect of faulty goods, you must notify us in writing by email within 7 days of receipt that the Goods are faulty, and to receive instructions on how to return faulty Goods to us. If a product you purchase from us is received as damaged, you must notify us by email within 48 hours of receipt that the Goods are damaged, and to receive instructions on how to return damaged Goods to us.
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